About this policy
HOOX Software LLC (“HOOX,” “we,” “us”) runs hoox.app, a platform for fishing tournaments, clubs, events, anglers, tournament directors, judges and sponsors. This policy explains what information we collect, how we use and share it, and the choices you have.
It applies to hoox.app and the services we offer through it. By using HOOX you agree to this policy. If you don’t agree, please don’t use the site.
Information we collect
We collect information you give us, information created when you use HOOX, and a small amount of information from your device.
| What | Examples | When |
|---|---|---|
| Account details | Name, email address, password (stored scrambled, never in plain text), account type (angler, director, judge, partner) | When you sign up or sign in, including with Google |
| Profile details | Display name, photo, phone, street address, city, state, ZIP, website, organization, club and sponsor affiliations | When you fill in your profile |
| Tournament activity | Registrations, teams, entry fees and whether they’re paid, side pots, results and standings | When you enter or run a tournament |
| Catch submissions | Photos of your catch (which may show your hand and the tournament code), species, length or weight, time submitted, judging decisions | When you submit or judge a catch |
| Listings and promotions | Club, event and tournament details, featured listing and sponsorship requests, invoices and payment status | When you submit a listing or buy a promotion |
| Messages | Support chats, support tickets, Contact us messages, and email replies to them | When you contact us |
| Location | Your approximate area from your internet connection, and your device’s location if you allow it | When you use “near me” search or Fishing Conditions |
| Device and usage | Browser type, pages visited, the page you were on when you opened a chat, and basic logs our hosting providers keep | When you visit the site |
| Referral codes | An affiliate code from a link you followed | When you arrive through an affiliate link |
We don’t sell your information, and we don’t use third-party analytics or advertising trackers on HOOX today.
How we use information
We use your information to run HOOX and to keep it safe:
- Create and secure your account, and keep you signed in.
- Run tournaments: registrations, teams, catch judging, leaderboards, results and payouts.
- Show listings, clubs, events and sponsors, and handle featured listing and sponsorship orders.
- Show fishing conditions, tides and nearby tournaments for the place you choose.
- Answer support requests and messages.
- Send account and tournament emails, such as sign-up confirmations, password resets, registration updates and replies to your messages.
- Send news and announcements, if you haven’t unsubscribed.
- Credit affiliates and partners for people they refer.
- Prevent fraud, spam and abuse, and fix problems with the site.
- Meet legal obligations.
What’s public on HOOX
Tournaments are public competitions, so some information is visible to anyone who visits the site:
- Your display name and profile photo, and your city and state if your profile shows them.
- Your tournament entries, team names, standings, results and winnings.
- Your approved catch submissions on leaderboards and in the Winners Circle, including the photo, species and size.
- Club and sponsor affiliations once they’re approved.
- Listings you submit, such as tournaments, clubs and events, including the contact details you add to them.
Your email address, phone number and street address are not shown publicly. Tournament directors and judges see the details they need to run their events (see below).
Emails
We send two kinds of email:
- Account and service emails, such as sign-up confirmations, password resets, tournament registrations, approvals, invoices and replies to your messages. You’ll get these as long as you have an account, because they’re needed to use HOOX.
- News and announcements about HOOX, tournaments and partners. Every one has an unsubscribe link, and you can stop them at any time.
When you reply to a HOOX email, your reply comes back to us and is added to that conversation.
Children and teens
You must be at least 13 to create a HOOX account. If you’re 13 to 17, you need a parent’s or guardian’s permission to use HOOX, and they should review this policy with you.
Children under 13 may not create accounts. A parent or guardian can enter a child in a youth tournament or division using the parent’s own account; the parent is responsible for that child’s entries and any information shared about them, such as results and catch photos.
We don’t knowingly collect personal information directly from children under 13. If you believe a child under 13 has given us information, contact us and we’ll delete it.
Your choices and rights
You can always:
- See and update your profile and account details in your HOOX account.
- Delete your account or ask for a copy of your information by contacting us. Some records, such as official tournament results and payment records, may be kept where the law or the integrity of past results requires it.
- Unsubscribe from news and announcements using the link in any such email.
- Turn off location in your browser or device settings, or enter a ZIP code instead.
- Block cookies in your browser (you’ll need them to sign in).
California residents. Under California law (the CCPA, as amended by the CPRA), you have the right to know what personal information we collect, use and share; to get a copy of it; to correct it; to delete it; and to limit the use of sensitive information. HOOX does not sell or “share” personal information for cross-context behavioral advertising. We won’t treat you differently for using these rights. To make a request, email us from the address on your account; we’ll confirm it’s you and respond within 45 days. You can also name an authorized agent to ask for you.
If you live in another state with a privacy law, you can make the same requests and we’ll honor them as that law requires.
Keeping your information safe
We keep your information for as long as your account is open and as needed to run tournaments, keep accurate results, resolve disputes and meet legal requirements. When it’s no longer needed, we delete it or remove what identifies you.
We protect information with encrypted connections (HTTPS), scrambled passwords, signed sign-in cookies, and access limited to the people who run HOOX. No website can promise perfect security, so please use a strong password and tell us right away if you think your account was misused.
HOOX is run in the United States, and your information is stored and processed there.
Changes to this policy
We may update this policy as HOOX grows. We’ll change the effective date at the top, and for important changes we’ll tell you by email or on the site before they take effect.
Contact us
Questions or requests about your privacy:
- Email: gethoox@gmail.com
- Support: support@hoox.app, or the Contact us form
- HOOX Software LLC, California